Student Computer Lab
The School of Public Health has a large computer lab situated on the third floor of the Edward Ford Building (A27). The Lab, available for students studying at the School, has networked PCs with a range of word processing, spreadsheet and statistical software. Students also have access to the Physiology Computer Lab, located in the Anderson Stuart Building (F13). These labs are often booked for classes - so please check the timetables:
Computer Lab timetables
If you are planning to use the School's IT resources, you should also be familiar with the Policy on the use of University Information and Communication Technology Resources.
You may also find these documents useful resources:
IT Support and Assistance
If you need IT assistance the School's Helpdesk and Computer Systems Officers (CSOs) are available to provide support.
Working hours - 9am - 5pm Monday to Friday
You can get IT support by either:
Calling the Helpdesk - pick up the phone (Bat Phone) located at the back of the computer lab next to the printer (it direct calls the Helpdesk); or
Go to Room 333 and speak to one of the CSOs.
After hours
Access to the computer lab
If you need to access the computer lab at times when the Edward Ford building is closed (most evenings and all weekend), you’ll need to get this access added to your student card. Contact the LTSU to arrange this.
Support
If you have computer difficulties after hours you can fill in a request form for assistance. These forms are located in the student lab, on the wall next to the entry to the lab. The form needs to be filled in with the correct contact details and then slipped under the door of Room 333.
Helpdesk contact details:
Email:
Phone: +61 2 9351 4380 or +61 2 9351 5120
Fax: +61 2 9351 5049